DWI SAPUTRA, Dedi; FAHLAPI, Riza; YADI KUNTORO, Antonius; ASRA, Taufik; HERMANTO, Hermanto. Implementasi Machine Learning dengan Metode Text Mining dan Algoritma Naïve Bayes untuk Klasifikasi Keluhan Pelanggan pada Twitter Operator Telkomsel. Journal Digital Technology Trend, [S. l.], v. 5, n. 2, p. 104–112, 2026. DOI: 10.56347/jdtt.v5i2.467. Disponível em: https://journal.kawanad.com/index.php/jdtt/article/view/467. Acesso em: 25 oct. 2026.