Implementing Workflow Automation with N8N to Enhance Operational Efficiency and Performance in the Sharia Cooperative of Bank Indonesia, Aceh Province
Abstract
This study analyzes the design and implementation of an integrated system using N8N for Bank Koperasi Syariah Indonesia in Aceh Province (Kopebi Aceh). The five operational modules were developed using a Research and Development (R&D) approach with a prototype model. These modules include Point of Sale, Sharia Financing, Financial Reporting, and Membership Management. The system uses N8N as a workflow automation platform, connecting various services through webhooks and embedding Sharia-compliant business logic using Function Nodes. Performance evaluation conducted two months after implementation showed significant technical improvements: response time was reduced by 88.6%, throughput increased by 466.7%, and downtime was reduced by 94.1%. Operational efficiency also experienced a remarkable increase, with transaction processing time reduced by 85.6%, data entry errors reduced by 96.6%, and monthly reporting time reduced by 99.2%. These improvements resulted in improved organizational outcomes, including a 23.3% increase in operating revenue, a 65.3% decrease in operating expenses, a 29.2% increase in profit margins, and a 47.1% increase in member profit sharing. User surveys indicated a positive perception of the system, with all dimensions scoring above 4.5 on a 5-point scale. Compliance with Sharia principles also increased from 85% to 99%, reflecting compliance with Islamic financial standards. Low-code/no-code platforms such as N8N can effectively facilitate the digitalization of Sharia cooperatives without requiring significant investment in software development. The proposed development model is a practical reference for other Sharia cooperatives in Indonesia seeking to improve efficiency and ensure regulatory compliance.
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DOIAuthor Biographies
STMIK Indonesia Banda Aceh, Banda Aceh City, Aceh Province, Indonesia.
Universitas Serambi Mekkah, Banda Aceh City, Aceh Province, Indonesia.
STMIK Indonesia Banda Aceh, Banda Aceh City, Aceh Province, Indonesia.
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